Concessions and accessibility

Concessionary Passes are the free bus passes provided to older people in Jersey.

Holders of a Concessionary Pass issued in Jersey receive free travel on any service on production of this card. The driver will check the customer’s destination and provide a ticket – at no cost – which should be kept for the journey.

Current holders of concessionary passes

If you already have a Concessionary Pass that was issued before 2 January 2013 - the start of the LibertyBus service - you can continue to use your pass as normal until it expires.

Applying for your Concessionary Pass

You will need to visit our Customer Service desk at Liberation Station in St Helier to apply for your pass. Concessionary passes are made immediately while you wait. If you require a photo to be taken this can be done for you at the customer service desk.

You will need to bring the following documentation with you:

  • Proof of residence (a utility bill or bank statement)
  • Proof of identity/age (one of: Passport, Jersey driving licence or birth certificate)
  • Jersey Social Security Pension Card (if 64 and under) reflecting the applicants name

Please see below for compulsory ID requirements for Senior Citizen Concession applications:

Over 65: Proof of age and proof of residency (utility bill)

60 to 64:States of Jersey Social Security Pension Card reflecting the concessionary card applicants name and proof of residency (utility bill) 

Both items are required for each application. 

Health Insurance Exception (HIE) travel passes

HIE travel passes will continue to be valid for free travel. When these expire, they can be renewed using exactly the same process as for concessionary passes.

Access for all

Accessibility Card: Our Accessibility Card aims to allow individuals who need additional support to travel confidently on the bus. It is completely free and there is no sign up, you can simply collect one from Customer Services at Liberation Station. More information can be found here. It is worth noting that this card does not allow for free travel.

Free travel with the AvanchiAccess card: Certain individuals may be able to claim free travel with the AvanchiAccess card. To view more information on who can qualify, click here. Or for an application form, click here.

 

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